What Happens When Outlook Error pii_email_024488f098c5ec22d56b Occurs?

While this error arises in Outlook, the following signs easily recognized:

Windows operating system crashes unpredictably.
Applications stop responding, and the device must restart.
The mouse and keyboard take too long to respond.

Here I have explained the best solutions to fix the above error.

What is pii_email_024488f098c5ec22d56b Error?

So what is this non-descript error, what causes it and how can you solve it?

pii_email_024488f098c5ec22d56b error, or more specifically, “failed to connect to the server. Socket Error: 10051 Error Number: pii_email_024488f098c5ec22d56b, can happen due to a conflict with the SMTP server if you set up your software wrong during installation.

This error will prevent the user from sending messages to other accounts, but not to receive emails or view emails in their inbox.

4 Ways to Resolve the pii_email_024488f098c5ec22d56b Error in Outlook

So, now that you’re familiar with the factors that cause the error, let’s take a look at the solutions that’ll help you troubleshoot it.

#1. Remove Duplicate Accounts

It’s quite possible that you’ve accidentally added duplicate accounts to the Outlook app and they are interfering with its normal functionality. If that’s the case, you can simply remove the duplicate accounts and this will fix the problem instantly.

Follow these steps to delete duplicate accounts in Outlook.

  • Step 1: Launch the Outlook app on your computer and tap the “Menu” button.
  • Step 2: Tap “Account Settings” and switch to the mailing tab.
  • Step 3: Now, locate the duplicate accounts and delete the repetitive entries.

Now, relaunch Outlook and check if you encounter the same error anymore or not.

#2. Change Server Port Numbers:

Another way to fix the pii_email_024488f098c5ec22d56b error is to change the server port numbers. There are many situations when users configure incorrect port numbers and encounter different types of Outlook errors.

Here’s how you can change server port numbers in Outlook.

  • Step 1: Launch Outlook and go to “FileInfo >> Account Settings >> Manage Profiles”.
  • Step 2: Then, click “Email Accounts” and double-tap the email whose server port numbers you want to change.
  • Step 3: Tap the “Advanced” tab and change the SMTP port number from 465 to 587.
  • Step 4: Click “Ok” to apply the changes.

So, that’s how you can change port numbers in MS Outlook to fix the pii_email_024488f098c5ec22d56b error.

#3. Disable Antivirus:

If you’re still encountering the error, it’s quite possible that your Antivirus program is restricting Outlook from establishing a successful connection to the server. In this situation, the only way to fix the error is to disable the Antivirus program. Keep in mind that the steps to disable the Antivirus program will vary for each user, depending on the service provider.

#4. Reinstall Microsoft Outlook:

In case none of the above-mentioned solutions work, there’s a huge probability that your Outlook app isn’t installed properly. In this case, you can either update the app to the latest version or reinstall it from scratch.


Microsoft Outlook is used in day-to-day communication with another, and it helps to connect with others providing information. Email is considered one of the best methods to communicate and reach your audience. With the changing technology, Microsoft outlook is supported by every one to speak. Errors like pii_email_024488f098c5ec22d56b may sometimes occur because of the Error. It mostly happens because many accounts are logged in to one device. Try clearing cache and cookies from the device, and reach these steps. The above techniques will help you resolve the Error.

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