Why You May Face The pii_email_033816febf3a1201542f Error?

The exact cause of pii_email_033816febf3a1201542f error has not yet gotten identified. However, there are many reasons why you may be facing this error.

The pii_email_033816febf3a1201542f error can occur due to faulty installation to a defective internet connection.

Some reasons why you are facing the pii_email_033816febf3a1201542f error are as following:

  • If you happen to use multiple accounts on a single application.
  • If you have not cleared your cache or cookies for a long time
  • If you installed the Microsoft Outlook software from a third party or its installation was not done right
  • If you’re not using the latest version of outlook.
  • If there is a problem with your internet connections.

After reading these reasons, if any stuck out to you, then it can be the reason for the pii_email_033816febf3a1201542f error.

To help you solve the pii_email_033816febf3a1201542f error, we have listed a few ways that you can try and see which one works for you.

Methods to Fix pii_email_033816febf3a1201542f Error in Outlook

There are many ways a person can fix this error. So, to help you get off with this bug, I have provided the best methods as described below:

  1. Reconfigure SMTP and POP server settings.
  2. Use SCANPST.exe to Repair PST files.
  3. Check/Delete Duplicate account.
  4. Repair MS Office application from Control Panel.

The above-given methods are as explained below, so keep reading to fix the error instantly.

#1. Reconfigure SMTP and POP Server Settings

To fix error pii_email_033816febf3a1201542f in Outlook, you need to configure SMTP and POP server settings. Follow the steps given below:

For MS Outlook 2016:

  • Run MS Outlook on your device.
  • Go to File Menu >> Info >> Account Settings >> Manage Profiles.
  • In the Mail Setup box, click on the Email Accounts tab.
  • Here, select your email account and double-click on it.
  • Tap the More Settings button.
  • Now, check the Outgoing Server is set to My SMTP server requires authentication.
  • Then, go to the Advanced tab and check for IMAP and SMTP server port number settings. (As shown in the image below)
  • IMAP: 993
  • SMTP: 465
  • After this, check that the encrypted connection is set to SSL/TLS. (As shown in the image above). Then, click on the OK button.

Using the above-given method, the user can easily configure SSL encryption settings and fix the issue pii_email_033816febf3a1201542f in Outlook 2016. To configure SSL encryption settings in MS Outlook 2010 and 2007, follow the next section.

For MS Outlook 2010:

  • Start MS Outlook Application on your system.
  • Go to File tab >> Info >> Account Settings >> Account Settings.
  • Here double-click on your email account.
  • Select More Settings options
  • In the Advanced section, check the IMAP and SMTP port settings. (As shown in the image below)
  • IMAP: 993
  • SMTP: 587
  • After this, check if the encrypted server connection is set to SSL and TLS. (As shown in the image above). Click the OK button.

For MS Outlook 2007:

  • Launch Control Panel on your computer. Set View By to Large category. Choose Mail settings.
  • In the Mail setup box, click on the Email Accounts option.
  • Select the mailing account and choose the Change button.
  • Go to More Settings.
  • Now check in the Advanced menu that the Incoming and Outgoing server settings are-configured as mentioned below. And, also check the encryption method is set to SSL. (As shown in the image below). Tap OK to close the settings.
  • IMAP: 993
  • SMTP: 465

#2. Use SCANPST.exe to Repair PST files

SCANPST.exe is an Inbox repair utility provided by MS Outlook to repair corrupted PST files. Thus to fix the error pii_email_033816febf3a1201542f, you need to remove PST corruption using SCANPST.exe. Follow the given steps:

  • Open Windows Explorer on your computer.
  • Now, go to the following location: C:Program FilesMicrosoft OfficeOffice14. This will open the location where Microsoft Office files are installed.
  • Here, search for the SCANPST.exe application. Then run the program on your system.
  • Browse the .pst file and click on Start to proceed with the repair process.
  • Next, choose the Make Backup option. Then select the Browse button to set the location of the backup file. Now, select the Repair option to finish the process.

#3. Check/Delete Duplicate account

The error pii_email_033816febf3a1201542f can also appear if the MS Outlook is configured with duplicate accounts. The steps mentioned below will remove duplicate accounts:

  • Run the Control Panel on your device.
  • Set View by to a large category. Then click on the Mail settings option.
  • Select the Email Accounts menu.
  • In the Account Settings, select the duplicate account, and click on the Remove button.

#4. Repair MS Office application from Control Panel

The MS Outlook error pii_email_033816febf3a1201542f can also occur when the MS Office application needs a repair. So, to repair the MS Office application, you need to follow the given steps:

  • Open the Control Panel application on your system.
  • Choose to Uninstall a Program option.
  • Here, Select the MS Office application, and click on the Change button.
  • Select the Repair option. Click on the Continue tab.
  • Follow the instructions as provided to Repair the MS Office application.
  • Then restart your system and launch the MS Outlook application.

With the provided steps, you can fix the above-given error.


MS Outlook is an essential utility that enhances safe and sound working. But many times, MS Outlook may show the error pii_email_033816febf3a1201542f. So, to fix the mentioned error, I have provided self-tested methods. Even the non-technical user can fix this error in MS Outlook easily using the given methods. You can also use Outlook Recovery Tool to fix this error. Try it.

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